Post Crisis Analytics
Pandemic Special
As the COVID-19 pandemic circles the globe, many organizations take quick decisions on cost control and mobilize their business with advanced analytics to stay agile. Explora has taken actions to go through complex challenges with our clients. With our new BI data analytics service team dedicated for pandemic special, we assist you to report on business-critical issues and develop longer data views to understand what the future may hold for your company, customer and suppliers
In order to aid business during turbulent times, organizations need to get creative to survive the retail crisis. To that end, Explora establishes new BI service lines to support your business in myriad ways such as supporting critical business priorities arising from the pandemic, protecting and support employees, informing strategic and financial decisions, managing supply chain safety, risk and costs, engaging customers in a new and digital way, re-assess your physical store value and eventually to reinforce your brand’s positioning.
Apply data to crisis management
Try our Analytics Service for post-pandemic recovery
COVID-19 Business Landscape
Purchase Conversion:
Turning online shopper to buyers
Purchase Conversion:
Turning online shopper to buyers
Virtual Appointment
Store format reassment
Retail Shoppability
Detect New Consumption
Pattern
Digital & Omnichannel
Move brick-and-mortar business online
Manage Supplier Risk
Partner Community Expansion
Adjust to disruption in operation & supply chain
Purchase Conversion:
Turning online shopper to buyers
Hyper-personalized products & services
If a store is added,
what is halo effect
on online penetration?
How to bring customers
to design process to share
feedback ?
Store Closure
How to detect our customer changing behaviour?
How to identify priority
items to ship to customers?
If we exits a market,
will it cause impact to
online sales?
Time Saving
Visit online store
Time Saving
Diversify Supply
Diversify Supply
Diversify Supply
Safety First
Get customer in and out
of stores quickly & safely
Follow Government & Company
Policies for social distancing
Physical Distancing
Requirement
Store Operation
Change
Reduce Cost & Enhance
CX & Safety
Contactless Payment
Restocking, opening & closing process
Check-out, eCommerce Fullfillment
-
Which store to open in sequence globally?
-
What roles does your physical store play? a warehouse? showroom?
-
How to optimize footprint and network?
-
How to affect our store layout?
-
How to reinforce brand's positioning?
Take Actions
Virtual Appointment
Store format reassment
Retail Shoppability
Digital & Omnichannel
Move brick-and-mortar business online
Partner Community Expansion
Detect New
Consumption Pattern
Manage Supplier Risk
Purchase Conversion:
Turning online shopper to buyers
Adjust to disruption in
operation & supply chain
Hyper-personalized products & services
-
If a store is added, what is the halo effect on online penetration?
-
How to identify priority items to ship to customers?
-
If we exit a market, will it cause an impact on online sales?
-
How to detect our customer changing behaviour?
-
How do we bring customer into our design process towards digitalization?
Business Perspective
Sales DOWN
Take Actions
Sales UP
Consideration
Questions
Impact To Business:
Removal of Core Processes
Customer Perspective
Safe to order online
Social Distancing is important !
Visit the store
Customer Flow
Customer Loyalty
Face-To-Face Payment
Customer Journey Experience