Explora Consulting concluded with huge success on 13th Nov 2020 at the Retail Asia Expo. Thank you for your long-term support! We are delighted to have met so many influential executives of the region across retail, technology, and startup communities. Here, we summarise some of our highlights from the three-day event.
[Edmond, Terry and Laurent were distributing souvenirs to stand visitors. Photo: Elby]
This year, the physical show attracted a perpetual stream of visitors all day. It was more than we expected considering the COVID-19 situation. The host made it a free-to-attend event, which gave us an opportunity to meet professionals from various industries. Thank you to everyone who came to our booth and accepted our invitation before the show. In this three-day show, we are pleased to demonstrate our two focus services: Customer Journey Management and Robotic Process Automation (RPA).
[Our booth was always crowded with stand visitors. Photo: Elby]
We gained a lot of positive feedback from clients and understood their business needs, visions and challenges through casual talks. Our team unveiled how Robotic Process Automation (RPA) can apply and add value to the customer service department, human resources, accounting and revenue. We showcased four demos to potential clients who are suffering from daily repetitive tasks and aim to optimize the process using automation.
[Our RPA team - Elby and Thomas. Photo: Dora]
[Our Marketing team - Odilia and Laurel. Photo: Dora]
We inspired audiences to think differently about their approach to using technology and consulting together in their business. The Explora team introduced Customer Journey Management (CJM) to our clients in RACE and educated them about how to manage their customer needs while solving business challenges. With our analytics, we at Explora enable businesses to leverage behavioural data to improve customer acquisition, customer growth, and customer retention.
[Our Microsoft Partners, Photo: Odilia]
To learn more about how CJM and RPA can help your business fly, please visit and stay tuned to our website, YouTube channel, and Facebook page for further announcements! Feel free to connect with us through firstname.lastname@example.org to book a meeting!